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Browsing publications by Dr Vicki Belt.

Newcastle AuthorsTitleYearFull text
Dr Vicki Belt
Ranald Richardson
Social labour, employability and social exclusion: Pre-employment training for call centre work2005
James Cornford
Professor Bridgette Wessels
Ranald Richardson
Professor Andrew Gillespie
Professor Ian McLoughlin
et al.
Local E-Government: Process Evaluation of Electronic Local Government in England2004
Dr Vicki Belt
Cheryl Conway
The Call Centre Assessment Study2004
Dr Vicki Belt
Cheryl Conway
A Sporting Chance for Women. A study of the career opportunities for women in the sports sector in the North East of England2003
Dr Vicki Belt
A Female Ghetto?: Women’s Careers in Call Centres2002
Dr Vicki Belt
Ranald Richardson
Women, social skill and interactive service work in telephone call centres2002
Ranald Richardson
Dr Vicki Belt
Saved by the bell?: Call centres and economic development in less favoured regions2001
Professor Neill Marshall
Dr Vicki Belt
Ranald Richardson
The impact of organisational and technological change on women's employment in the civil service2001
Ranald Richardson
Professor Andrew Gillespie
Dr Vicki Belt
Flexible work practices and communication technology2000
Ranald Richardson
Professor Andrew Gillespie
Dr Vicki Belt
Flexible work practices and communication technology2000
Dr Vicki Belt
Professor David Charles
Ian Jones
Richard Audas
Cheryl Conway
et al.
North East Graduate Labour Markets 1999-20002000
Ranald Richardson
Dr Vicki Belt
Professor Neill Marshall
Taking calls to Newcastle: The regional implications of the growth in call centres2000
Dr Vicki Belt
Transforming managers: Gendering change in the public sector: Book review2000
Dr Vicki Belt
Ranald Richardson
Women's work in the information economy: The case of telephone call centres2000
Dr Vicki Belt
Ranald Richardson
Clerical workers on Tyneside1999
Dr Vicki Belt
Make your Call Centre more female friendly1999
Ranald Richardson
Dr Vicki Belt
Professor Neill Marshall
Taking calls to Newcastle: Call centres and economic development in the North East of England1998