The 'just do it' approach to customer service development - a case study
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- Erika Gavillet
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| Author(s) | | Gavillet EL |
| Publication type | | Article |
| Journal | | College and Research Libraries News |
| Year | | 2011 |
| Volume | | 72 |
| Issue | | 4 |
| Pages | | 229-236 |
| ISSN (print) | | 0099-0086 |
| ISSN (electronic) | | 2150-6698 |
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| Full text for this publication is not currently held within this repository. Alternative links are provided below where available. |
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| Publisher | | Association of College and Research Libraries |
| URL | | http://crln.acrl.org/content/72/4/229.full |
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