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Diagnosis as Dialogue: Diagnostic Work in Calls to a Technical Support Helpline

Lookup NU author(s): Dr Alan Firth

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Publication metadata

Author(s): Firth A, Emmison M

Editor(s): Büscher, M., Goodwin, D., Mesman, J.

Publication type: Book Chapter

Publication status: Published

Book Title: Ethnographies of Diagnostic Work: Dimensions of Transformative Practice

Year: 2010

Pages: 113-132

Publisher: Palgrave Macmillan

Place Published: Basingstoke

Library holdings: Search Newcastle University Library for this item

ISBN: 9780230223288

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