Lookup NU author(s): Dr Joan Harvey,
Dr George Erdos
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This paper describes the process of investigating, defining and developing measures for organizational supportiveness in employment situations. The methodology centres oil a focus group of people of diverse age, gender, grade and commercial and industrial disciplines that met many times over a period of several weeks. The focus group contribution was developed into a large questionnaire that was pilot tested oil a general population sample. The questionnaire was analysed using factor analysis techniques to reduce it to a final scale of 54 items, which was evaluated by a team of judges, and was then field tested in a nuclear power station. The analyses revealed a supportiveness construct containing eight factors, being: communication, helpfulness, empowerment, barriers, teamwork, training, security and health and safety. These factors differ front other support-related measures, such as commitment, by the inclusion of a 'barrier' factor. The findings arc evaluated with an assessment of the host company results and Opportunities for further research.
Author(s): Nicholls J, Harvey J, Erdos G
Editor(s): S Martorell, C Guedes Soares and J Barnett
Publication type: Book Chapter
Publication status: Published
Book Title: Safety, Reliability and Risk Analysis: Theory, Methods and Applications
Print publication date: 01/01/2009
Publisher: CRC Press
Place Published: London
Notes: Proceedings of the European Safety and Reliability Conference (ESREL 2008) and 17th SRA-Europe, Valencia, Spain, September 22-25, 2008
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