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The impact of operations service on performance outcomes in an E-commerce Environment

Lookup NU author(s): Dr Ying Yang

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Publication metadata

Author(s): Yang Y; Humphreys P; McIvor R

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: the EurOMA International Conference on Operations and Global Competitiveness 2005

Year of Conference: 2005


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