Lookup NU author(s): Professor Steve Vincent
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Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case-study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.
Author(s): Grimshaw D, Cooke FL, Grugulis I, Vincent S
Publication type: Article
Publication status: Published
Journal: New Technology, Work and Employment
ISSN (print): 0268-1072
ISSN (electronic): 1468-005X
Publisher: Wiley-Blackwell Publishing Ltd.
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