Lookup NU author(s): Dr Vicki McGowan
This is the final published version of a report that has been published in its final definitive form by Association for Public Service Excellence, 2014.
For re-use rights please refer to the publisher's terms and conditions.
Author(s): Graham L, Lewis C, Defeyter G, Euwola Y, McGowan VJ, Finnegan C
Series Editor(s): Association for Public Service Excellence.
Publication type: Report
Publication status: Published
Print publication date: 03/03/2014
Online publication date: 03/03/2014
Acceptance date: 03/03/2014
Institution: Association for Public Service Excellence
Place Published: Manchester