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Lookup NU author(s): Christine May
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New telecommunications technologies promise to profoundly change the spatial and temporal relationship between health professional and patient. This paper reports results from an ethnographic study of the introduction of a videophone or ‘telemedicine’ system intended to facilitate faster and more convenient referral of patients with anxiety and depression in primary care, to a community mental health team. We explore the reasons for contest over the telemedicine system in practice, contrasting professionals’ critique of the technology in play with a more fundamental problem: the extent to which the telecommunications system threatened deeply embedded professional constructs about the nature and practice of therapeutic relationships.
Author(s): May C, Gask L, Atkinson T, Ellis N, Mair F, Esmail A
Publication type: Article
Publication status: Published
Journal: Social Science & Medicine
Year: 2001
Volume: 52
Issue: 12
Pages: 1889-1901
ISSN (print): 0277-9536
ISSN (electronic): 1873-5347
Publisher: Pergamon
URL: http://dx.doi.org/10.1016/S0277-9536(00)00305-1
DOI: 10.1016/S0277-9536(00)00305-1
Notes: TY - JOUR Journal JUN 429FZ SOC SCI MED RP - NOT IN FILE
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