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"That really pushes my buttons": Designing bullying and harassment training for the Workplace

Lookup NU author(s): Rosanna Bellini, Professor Patrick Olivier, Dr Robert Comber

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This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).


Abstract

© 2018 Copyright is held by the owner/author(s). Workplace bullying and harassment have been identified as two of the most concerning silent and unseen occupational hazards of the 21st century. The design of bespoke training addressing domain-specific job roles and relations presents a particular challenge. Using the concept of data-in-place where data is understood as being bound and produced by a particular place, this paper describes how locally-situated accounts can be used to engage employees in workplacespecific training seminars. Using higher education as a case study, we describe a four-stage design process for future training efforts: (1) in-depth interviews for further understanding of bullying and harassment; (2) design of digital probes for capturing contextual data; (3) probe deployment and subsequent data analysis; (4) data-driven discussion-based seminars. We outline the potential for digital probes in promoting the denormalization of toxic workplace cultures, considerations for novel sensitive data governance models, and the discussion of data-in-place's temporal dimension.


Publication metadata

Author(s): Bellini R, Olivier P, Comber R

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: Conference on Human Factors in Computing Systems - Proceedings

Year of Conference: 2018

Online publication date: 21/04/2018

Acceptance date: 02/04/2018

Publisher: Association for Computing Machinery

URL: https://doi.org/10.1145/3173574.3173809

DOI: 10.1145/3173574.3173809

Data Source Location: http://dx.doi.org/10.17634/154300-67

Library holdings: Search Newcastle University Library for this item

ISBN: 9781450356206


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