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News You Can Use! Evaluating the Effectiveness of Newsjacking Based Content on Social Media

Lookup NU author(s): Professor Matthew Gorton

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This is the authors' accepted manuscript of an article that has been published in its final definitive form by Emerald Publishing Limited, 2020.

For re-use rights please refer to the publisher's terms and conditions.


Abstract

Purpose: Newsjacking (real-time deployment of news stories in communications) is now ubiquitous for brands using social media. Despite its pervasiveness, little analysis of its effectiveness exists. In this research we test if newsjacking positively influences various consumer responses (attitude towards content, brand attitude, purchase intent). Taking an audience perspective supported by the elaboration likelihood model (ELM), the research also establishes if a higher level of news involvement, as well as an ability to recognize the story behind the content, enhances the effectiveness of newsjacking content. Design: An experimental design using taglines (newsjacking versus non-topical content) from a real BMW campaign was tested on a sample of 252 consumers. Three research questions pertaining to the effectiveness of newsjacking were specified and analyzed within a structural equation modelling framework. Findings: The findings support the conclusion that newsjacking is an effective communication tool. More favorable consumer responses were elicited in the newsjacking condition, as compared to content deploying a non-topical tagline. In addition, recipients reporting a higher level of news involvement rated the content more favorably in the newsjacking (versus the non-topical) condition. Deploying news stories that are more recognizable, increases the chances of successful newsjacking. Messages received by those with higher product involvement (category-level: cars) were more effective regardless of the type of the appeal. Originality: We contribute to the communications and social media literatures by investigating the effectiveness of an emerging but popular tactic leveraged by content creators. Our work builds upon the limited research that has tested consumer responses to newsjacking. From a practical perspective, the research provides insight into the type of audience and situations most likely to yield a favorable outcome from newsjacking.


Publication metadata

Author(s): Angell R, Gorton M, Bottomley P, White J, Bhaskar S, Marder B

Publication type: Article

Publication status: Published

Journal: Information Technology & People

Year: 2020

Volume: 33

Issue: 2

Pages: 755-773

Print publication date: 19/03/2020

Online publication date: 28/10/2019

Acceptance date: 31/08/2019

Date deposited: 02/09/2019

ISSN (print): 0959-3845

ISSN (electronic): 1758-5813

Publisher: Emerald Publishing Limited

URL: https://doi.org/10.1108/ITP-04-2019-0177

DOI: 10.1108/ITP-04-2019-0177


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