Opening research commissioning to civic participation: creating a community panel to review the social impact of HCI research proposals

Johnson, IG; Crivellaro, C

doi:10.1145/3411764.3445113

Opening research commissioning to civic participation: creating a community panel to review the social impact of HCI research proposals

Lookup NU author(s): Dr Ian Johnson ORCiD, Dr Clara Crivellaro

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This is the authors' accepted manuscript of a conference proceedings (inc. abstract) that has been published in its final definitive form by ACM, 2021.

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Abstract

In this paper we report insights from the design and delivery of a process that invited distinct groups of citizens to co-develop and apply social impact assessment criteria for the purpose of reviewing research proposals on HCI, social justice and digital technologies. We describe our process, designed to create dialogic spaces that foster critical engagements with technologies and social issues, cooperation and peer-support. In our findings we explore how people defined and contextualised social impact in lived experiences, negotiated and legitimised their role as reviewers, and articulated the value of HCI research for social justice. We reflect on the significance of involving citizens in the commissioning of research that addresses inequalities and social justice in technology design and draw implications for HCI researchers concerned with ethical dimensions of technology. The work contributes to HCI and civic engagement’s traditions to develop effective participatory methods and collaborative processes to produce digital technologies that support social justice.