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Lookup NU author(s): Dr Vasilis Vlachokyriakos
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND).
© 2023 Owner/Author.Recent work in HCI has explored the use of ICTs for the mobilisation and organisation of values-led communities and social movements. This paper extends this line of work by exploring the design of a communication system for informal, place-based citizen collectives-also referred to as Social Solidarity Movements. The distinctive characteristics of such collectives, namely their decentralised, bottom-up and self-organised organisation, and their lack of monetary resources, pose interesting challenges for communication technology design. The work reported in this paper sought to explore how the values and practices of such collectives can be embodied in mobile communication tools. A system was designed to mirror on-the-ground informal organisational structures, its primary goal being to serve as a probe for research and discussion. Our findings highlight the diversity of channels and organisational structures prevailing in these contexts, their participatory nature, and issues of temporality, anonymity, privacy, and trust, all of which must be considered when designing technologies to support cooperative work. We contribute methodological insights and design implications for mobile technologies underpinning the work of social collectives and their practices.
Author(s): El-Raheb K, Vlachokyriakos V, Roussou M, Olivier P, Bartindale T, Garbett A
Publication type: Article
Publication status: Published
Journal: Proceedings of the ACM on Human-Computer Interaction
Year: 2023
Volume: 7
Issue: MHCI
Pages: 1-17
Online publication date: 13/09/2023
Acceptance date: 02/04/2023
Date deposited: 06/10/2023
ISSN (electronic): 2573-0142
Publisher: Association for Computing Machinery
URL: https://doi.org/10.1145/3604255
DOI: 10.1145/3604255
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