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Who is the customer? Maintaining a customer orientation in long-term service-focused projects

Lookup NU author(s): Chris Ivory, Dr Neil Alderman

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Author(s): Ivory CJ, Alderman N

Publication type: Article

Journal: International Journal of Technology Management

Year: 2009

Volume: 48

Issue: 2

Pages: 140-152

ISSN (print): 0267-5730

ISSN (electronic): 1741-5276

Publisher: Inderscience Publishers

URL: http://inderscience.metapress.com/app/home/contribution.asp?referrer=parent&backto=issue,1,8;journal,5,118;linkingpublicationresults,1:110891,1


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