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Investigations to improve communications between experts

Lookup NU author(s): Dr Shirley Coleman


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Communication is of fundamental importance in scientific collaboration at all levels. The I*PROMS network of excellence consists of 30 partners from across Europe and involves research into many facets of manufacturing. Partners may have subtly different understanding of the meaning of key terms. This paper addresses the issue of analysing the potential confusion of commonly used key terms. It considers formal concept analysis, evidence from Delphi questionnaires and emotional response to words. The analysis is summed up by a 3 dimensional confusion index. The index can be used to identify key terms for which special care should be taken to supply definitions when they are used in multi partner project meetings. An 8-step methodology is proposed. Agreeing a common understanding of key terms will avoid waste of time and effort and lead to efficient and productive meetings.

Publication metadata

Author(s): Coleman SY, Putnik GD

Editor(s): Pham DT; Eldukhri EE; Soroka AJ

Publication type: Conference Proceedings (inc. Abstract)

Conference Name: IPROMS 2009: Innovative Production Machines and Systems

Year of Conference: 2009

Publisher: CRC Press