Lookup NU author(s): Professor Savvas Papagiannidis, Professor Feng Li
Peacocks Medical Group Limited is a leading supplier in the orthotics market in the UK. Until recently the company relied on a well-established part electronic and part paper-based supply chain system, but the increasingly competitive nature of the market has made the company look into further electronically enabling its processes, in order to maintain its competitive advantages and also reduce operational costs and lead times. The case study presents the early experience of their transition to the new system, with particular focus on the analysis and pilot stages, and the impact it has had so far on the stakeholders and the company itself. The case highlights many of the typical problems that such projects may have at their initiation that often hinder progression and lead to failure. Suggestions of possible ways to address these issues in the context of Peacocks' commercial environment are also considered. © 2007 Elsevier Ltd. All rights reserved.
Author(s): Martin K, Papagiannidis S, Li F, Bourlakis M, Cook S, Hansell A
Publication type: Article
Publication status: Published
Journal: International Journal of Information Management
Year: 2008
Volume: 28
Issue: 1
Pages: 68-75
Print publication date: 01/02/2008
ISSN (print): 0268-4012
ISSN (electronic): 1873-4707
Publisher: Elsevier
URL: http://dx.doi.org/10.1016/j.ijinfomgt.2007.11.006
DOI: 10.1016/j.ijinfomgt.2007.11.006
Altmetrics provided by Altmetric
