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Browsing publications by Professor Markus Blut

Newcastle AuthorsTitleYearFull text
Professor Markus Blut
Dr Nima Heirati
Professor Klaus Schoefer
The Dark Side of Customer Participation: When Customer Participation in Service Co-Development Leads to Role Stress2019
Professor Markus Blut
Ruby Zhang
The influence of acceptance and adoption drivers on smart home usage2019
Professor Klaus Schoefer
Dr Nima Heirati
Professor Markus Blut
The Moderating Effect of Cultural Value Orientations on Behavioral Responses to Dissatisfactory Service Experiences2019
Charles Kemp
Professor Klaus Schoefer
Professor Markus Blut
Asymmetric Brand Extensions: An Investigation into Success Drivers2017
Professor Klaus Schoefer
Professor Markus Blut
Charles Kemp
Extending Service Brands into Products Versus Services: Multilevel Analyses of Key Success Drivers2017
Charles Kemp
Professor Klaus Schoefer
Professor Markus Blut
The Relevance of Perceived Fit in Symmetric and Asymmetric Brand Extensions2017
Professor Markus Blut
Professor Klaus Schoefer
Customer Outrage following Service Failure: A Qualitative Approach2016
Professor Markus Blut
Professor Klaus Schoefer
Factors Influencing the Acceptance of Self-Service Technologies: A Meta-Analysis2016
Professor Markus Blut
Professor Christof Backhaus
Securing business-to-business relationships: The impact of switching costs2016
Professor Markus Blut
Professor Christof Backhaus
Professor David Woisetschlager
Toward a better understanding of stakeholder participation in the service innovation process: More than one path to success2016
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